Política de privacidad

Last updated: October 14, 2025

WarriorsHeart operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). WarriorsHeart is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy and the way your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to cart, save to wishlist, purchase, return, exchange, or cancel, as well as your purchase history.

  • Communications with us, including information you provide when contacting customer support or submitting a complaint.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you, such as when you create an account, use the Services, contact us, or otherwise provide your information.

  • Automatically through the Services, including from your device when you use our website, products, or services, and through cookies and similar technologies.

  • Service providers, when we engage them to enable certain technologies or when they collect or process information on our behalf.

  • Business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information to:

Provide, Personalize, and Improve the Services

This includes fulfilling our contract with you, processing payments, managing orders, remembering preferences, sending account notifications, processing returns and exchanges, creating and maintaining your account, arranging shipping, facilitating reviews, and personalizing your shopping experience.

Marketing and Advertising

We may send you marketing communications via email, SMS, or postal mail, and display personalized advertisements on our Services or other websites based on your activity.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide secure transactions, detect and investigate fraud or illegal activities, protect public safety, and maintain the security of our Services. You are responsible for maintaining the confidentiality of your login credentials.

Customer Support

To respond to inquiries, provide assistance, and maintain our relationship with you.

Legal Obligations

To comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, and enforce our Terms of Service or other policies.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify, service providers, and third parties who perform services on our behalf (such as payment processing, data analytics, IT management, cloud storage, shipping, and customer support).

  • To business and marketing partners to provide advertising and promotional services.

  • When you request or consent to such disclosure (e.g., social media integrations).

  • Within our corporate group or affiliates.

  • In connection with a business transaction (such as a merger or bankruptcy).

  • To comply with legal obligations or protect our rights and users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services. Information submitted to the Services may be transmitted to and shared with Shopify and third parties, including those located in other countries.

Shopify may process your personal information to provide advanced features and improve its platform. In such cases, Shopify is responsible for responding to your requests regarding its processing of your personal information.

For more information, please review Shopify’s Consumer Privacy Policy at: https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of such sites. Information shared in public or semi-public areas, including social media, may be visible to others.

Children’s Data

The Services are not intended for minors. We do not knowingly collect personal information from children under 16 years of age. If you believe a minor has provided us with personal information, please contact us to request deletion.

Security and Retention

No security measure is completely secure. We recommend not transmitting sensitive information through unsecured channels.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right of access

  • Right to deletion

  • Right to rectification

  • Right to data portability

  • Right to opt out of sale or targeted advertising

  • Right to restrict or object to processing

  • Right to withdraw consent

You may exercise these rights by contacting us. We may verify your identity before processing requests.

If you reside in the UK or EEA, you may lodge a complaint with your local data protection authority.

We do not discriminate against you for exercising your rights.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we use recognized legal transfer mechanisms such as Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: infowarriorsheart@use.startmail.com
Company: CR VISION LLC
Phone: +57 320 560 0176
Address:
1209 Mountain Rd Pl NE Ste N
Albuquerque, NM 87110
United States

For purposes of applicable data protection laws, CR VISION LLC is the data controller of your personal information.