Política de reembolso

Return Period:
You have 30 days from the delivery date to request a return or exchange. After this period, we will not be able to offer a refund or replacement.

Conditions:

  • The item must be unused, in perfect condition, and in its original packaging.

  • Returns are not accepted for personalized engraved items (unless they arrive defective or damaged).

  • Return shipping costs are the responsibility of the customer (except if the error was ours).

Refunds:
Once we receive your return, we will notify you by email regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within the next business days.

Exchanges:
We only replace products that are defective, damaged, or arrived incorrectly. Please contact us at warmode2024tm@gmail.com to coordinate your case.

Return Shipping:
You must send your product to one of our logistics support addresses:

USA: Miami, FL (forwarding center).

Sale Items:
Discounted products are non-refundable.

Personalized Products:
As these are unique pieces engraved upon request, returns are not accepted unless there is a manufacturing defect.